Prompted by the complex context and multiple crises in Armenia, the UN had to continuously adjust its programming approach, which led to valuable lessons learned along the way.

Investment in emergency preparedness is critical to effectively respond to future contingencies with agility and speed. Comprehensive emergency preparedness exercises that include measures such as staff capacity building, clear role definition, supply stockpiling, and contingency planning can significantly enhance our response capacity.

Stronger presence in border areas: Recognizing the importance of on-site presence in border areas, UNCT Armenia reinforced the strategic partnership with the office of the Syunik region Governor and paid more frequent visits to the conflict-affected communities of Gegharkunik, Syunik and Vayots Dzor regions of Armenia, including holding a UN Country Team meeting in Syunik region in July 2022 together with local partners. UNHCR, UNICEF, and WFP also opened offices in Syunik region in 2022. The positive experience has highlighted the benefits of this move, such as increased capacity for constant situation monitoring, improved partnerships, and better comprehension of regional dynamics. The UN will continue securing resources to reinforce its position in the Syunik region.